Digital Software Helps Airport Franchisee Enhance Customer Service

Source: QSRweb.com
Type: Case Study
Overview | Download

JMJ-LLC, a Wendy's franchisee, needed a way to increase customer convenience and save money while serving millions of customers in the busy Las Vegas airport. WAND Corporation's state-of-the-art POS system offered a solution. WAND's POS system features:

  • Reporting and real-time control
  • Order-confirmation displays on the register
  • High-definition menu boards that can easily be viewed while standing in line

Since installing the system, JMJ-LLC has seen an increase in the product mix sold, as well as an increase in customer satisfaction.