Capture Customer Feedback at their Point-of-Experience (Museums)

Type: Case Study
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Pacific Science Center is a not-for-profit science foundation bringing the thrill of science, math, and technology through interactive and innovative exhibits and programs. Through our primary facility in Seattle, our environmental education center in Bellevue, and our various outreach programs, we serve over one million people a year in every county of Washington state. We are using the Opinionmeter touch screen device to capture visitor feedback on their experiences, making use of the multimedia capability to draw attention to the machine and advertise our upcoming exhibitions.