Founded in 1992, DNP Photo Imaging America (originally Pixel Magic Imaging) is one of the largest providers of digital imaging solutions for photo retailers. Its customers include mass retailers, grocery stores and photo speciality retailers. With such a large and diverse customer base, DNP often has dealt with kiosk security headaches. In addition, the lack of remote kiosk management often led to higher service and maintenance costs.
DNP sought a software solution that would keep users from compromising important kiosk data and functions, and a remote management application, allowing DNP to fix errors and provide updates from a single location.