ICX Symposium: The future of customer experience is coming fast


With the Interactive Customer Experience Association set to host 'Inflection Point: The Future Tech of Customer Experience,' aimed at getting B2C brands ready for the future of customer engagement tech, we talked to the Association's executive director about what to expect.


Ask the experts: Have digital menu boards reached critical mass?

Digital signage is becoming increasingly common in both quick service and fast casual restaurants, so for this month's "Ask the experts" feature, we asked Jeff Pinc, director of food services for Panasonic, 'Have digital menu boards reached critical mass?'

Keys to dayparting and digital signage

Whether you're scheduling radio ads for 'morning drive time,' time-sensitive Facebook posts or breakfast menus on digital menu boards, changing your message based on the time of day is a simple but crucial element of any communications strategy.

The DST Top 5: July's top digital signage headlines

It's time for a look back at the most-read articles and blog posts on Digital Signage Today in July, recapping the biggest news headlines of the month.

Even Wendy's says 'content is king' for digital signage

Digital signage screens are exciting to have in a restaurant, but if they lack content that is fresh and relevant, even the largest digital signs and menu boards will fail to attract and engage customers, Wendy's exec says.

FDA pushes back menu labeling mandate one year

The rumblings have been circulating since early May, but now it's official: The menu labeling mandate is now set to begin Dec. 1, 2016, one year after the previous 2015 deadline.

ICXSummit15: Why make customers wait?

Digital signage, mobile payments and kiosks all provide routes to increased speed of service and a better customer experience across a broad spectrum of industries and verticals.

Digital signage engaging customers in growing foodservice landscape

Customers are putting a high premium on digital signage in the QSR and fast casual spaces, and from the operator perspective, sales results are already proving its value.

Restaurant digital signage is heating up

Digital menu board blogger looks at hot trends in restaurant digital signage. Digital menu boards and restaurant digital signage are getting smarter and and becoming an invaluable source of actionable business intelligence.

Digital menu board execs discuss latest trends

Execs from Peerless and Nextep discuss how operators can benefit from using DMBs.

5 for 5: May's top digital signage headlines

It's time for a look back at the most-read articles and blog posts on Digital Signage Today in May, recapping the biggest news headlines of the month.

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Panasonic showcasing digital signage, back-office software for QSRs at FSTEC '15

Panasonic, a provider of foodservice technology solutions, will showcase its digital signage solutions for the quick-service restaurant industry, as well as its new back-office software, at FSTEC, Sept. 27-29 in Washington, D.C.

Fast casual Stonefire Grill orders up digital menu boards

Fast casual eatery Stonefire Grill has opened its eighth location, in Lakewood, California, featuring digital menu boards from Wand Corp., according to an announcement from the digital signage provider.

New fast casual burger joint integrates digital signage, kiosks

This new fast casual restaurant plans to attract millennials with a casual environment combined with modern tech including a kiosk and digital signage.

Florida digital menu board firm expands footprint

Florida-based Menuat announced that it has expanded its business operations internationally effective in August. Menuat said it has added Riverside Cafe and Catering in Whistler, B.C., Canada, to its list of digital signage menu board clients.

Brazilian QSR chain Bob's puts digital signage on the menu

Brazilian digital signage integrator Digital News TV has announced its use of digital signage software for the deployment and growth of quick-service restaurant chain Bob's, one of the three largest QSR operations in Brazil, according to an announcement from software provider BroadSign.

Controversy puts Tim Hortons' in-store digital signage network under the microscope

The Tim Hortons fast casual chain of coffee and doughnut shops is reviewing its in-store digital signage channel, according to The Canadian Press and CTV News. The review of the Tims TV in-store digital signage network comes after it was embroiled in controversy over third-party advertising.

Wisconsin ice cream shops scoop up digital signage

Wisconsin-based "super-premium" ice cream chain Chocolate Shoppe Ice Cream has deployed Mvix digital menu boards in its locations, according to an announcement from digital signage provider Mvix.

Xtreme Outdoor Digital Menu Boards achieve US, Canadian safety certifications

Audio-visual and digital signage solutions provider Peerless-AV announced that its Xtreme Outdoor Digital Menu Boards have received UL48 and CAN/CSA C22.2 certifications, which Peerless-AV said makes the company the 'first U.S. outdoor digital menu board manufacturer to attain both certifications.'

McDonald's rolls out 'Create Your Taste' self-service kiosks

Now, select McDonald's customers will be able to create their own burgers with McDonald's new "Create Your Taste" self-service kiosks.

Waitlist Me showcases digital signage, mobile integrations at NRA Show

Waitlist Me, the cross-platform waitlist app, showcased new ways waitlist technology is being used to help restaurant operators better serve their customers, including digital signage, at this year's National Restaurant Association Restaurant, Hotel-Motel Show in Chicago, the company said in an announcement.

Vancouver International Airport pizzeria now flying digital menu boards

Digital menu boards and digital signage total solution provider Kuusoft Corp. announced the deployment of its NexSigns digital menu boards and digital signage software for Famous Famiglia Pizzeria at Vancouver International Airport.

BrightSign, WAND partner for turnkey digital menu board solutions

Digital signage media player provider BrightSign LLC and restaurant technology provider WAND Corp. have announced a partnership to deliver new jointly developed capabilities, as the adoption of digital menu boards accelerates amid industry recognition of revenue improvements and operational efficiency gains, the companies said in a joint statement.

Digital signage coolers creating engagement for Heineken in UK

Signagelive-powered coolers transform refrigerator doors into engaging digital signage and entertainment platforms, company says.

Enplug and Waitlist Me team to bring wait lists to digital signage screens

Open digital signage software platform Enplug and restaurant waiting list app Waitlist Me have built a new product integration designed to make it easy for any business to display a list of waiting customers on a digital signage display or TV screen, according to a joint announcement.

BroadSign driving 'nation's largest Hispanic digital signage network'

Hispanic digital signage network Admirable LLC has completed its initial deployment of 265 screens using BroadSign International LLC's cloud-based software, according to an announcement from BroadSign.

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Maintaining customer interest often means adding a new item to the menu or running a special promotion every few weeks. In those cases, restaurant operators need to have the ability to change the menu board quickly and seamlessly.

NEC Display Solutions continues to build on its leadership in the restaurant industry, delivering customized, turnkey solutions to local restaurant and nationwide chains alike. Cost effective solutions, highlighted by technology-rich digital displays, are dynamic and flexible in handling a multitude of functions for every aspect of your business – delivering time-scheduled product information and promotions, entertaining customers with interactive music and video, wayfinding, employee training and brand reinforcement.