ICX Symposium: The future of customer experience is coming fast


With the Interactive Customer Experience Association set to host 'Inflection Point: The Future Tech of Customer Experience,' aimed at getting B2C brands ready for the future of customer engagement tech, we talked to the Association's executive director about what to expect.


Why libraries need to check out digital signage

Libraries are an age-old institution striving to adapt to a very different social and technological landscape; here's how digital signage can help them move into the modern era.

How digital signage breaks through the retail kaleidoscope

How consumer brands are using digital signage to break through the visual clutter in retail and catch shoppers' attention at the store shelf and counter.

Digital signage making smart transportation smarter

Gone are the days of paper signs and delays in getting updated information out to travelers. We live in a real-time world, and travelers expect real-time, relevant information at their fingertips.

The next era of retail disruption: Experience

Retailers must embrace the latest disruption in retail, the experience, in order to keep up with ever-growing consumer expectations — and technologies such as digital signage will play a key role in doing so.

Digital signage lights up tourism

It makes sense to combine our culture's love for digital communications with your theme park, zoo or museum, to guarantee an experience that will inform and entertain large numbers of people on a cost-effective budget.

Nominations Call: Who are today’s top customer experience innovators?

Know a customer experience guru? Nominate them for our top list of innovators in the industry.

Keys to dayparting and digital signage

Whether you're scheduling radio ads for 'morning drive time,' time-sensitive Facebook posts or breakfast menus on digital menu boards, changing your message based on the time of day is a simple but crucial element of any communications strategy.

Make content automation a breeze with digital signage integrations

Kick back, relax and let automated digital signage content take care of itself, digital signage blogger says.

Watch highlights from this year's CONNECT Mobile Innovation Summit

Couldn't make the CONNECT Mobile Innovation Summit? Catch the highlights with this video.

A picture's worth 1K words in digital signage wayfinding

A picture is worth a thousand words when it comes to moving harried travelers toward their destination and producing effective digital signage wayfinding, digital signage expert says.

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Isle of Man telecom calls on in-store digital signage

Isle of Man-headquartered telecom Sure are again welcoming customers to a new concept store featuring digital signage experiences designed by Acquire Digital in collaboration with new partners Image Technique, according to an announcement from Acquire Digital.

Florida country club teeing off digital signage

Sarasota, Florida's Laurel Oak Country Club, a private, member-owned and Audubon-certified golf and country club, has selected Mvix as its digital signage provider, according to an announcement from Mvix.

Miami children's hospital snapping 'Shell-fies' with digital signage aquarium

Interactive experience firm Intermedia Touch and Miami's Nicklaus Children's Hospital, part of Miami Children's Health System, have deployed an interactive digital signage aquarium, called "Shell-fie," to entertain children of all ages, allowing them to virtually put themselves in the aquarium.

Brookstone launching digital signage 'Lift and Learn' product displays in mall stores

Brookstone, the retail chain specializing in new technologies and smart lifestyle products, is introducing dynamic digital retail displays at its Pheasant Lane Mall store in Nashua, New Hampshire, ahead of a larger rollout in 2016.

London's Royal National Theatre puts digital signage on the playbill

Exeter, U.K.-based onthecase has installed its e­‐vitrum digital signage displays outside the theater café area at the Royal National Theatre in London, according to an announcement from the company.

Macy's targets millennial consumers with a special shopping experience

Special shopping section will even boast a 'blow dry bar' in the near future.

Hilton Garden Inn Boston Logan Airport books a room for flight info digital signage

Flight information digital signage provider Flyte Systems announced today that the newly opened Hilton Garden Inn Boston Logan Airport will install the FlyteBoard real-time airline flight schedule display to simplify guest travel plans.

Digital signage video wall selling high-rise condos in Miami

Planar Systems Inc. has announced that the developers of the Paramount Miami Worldcenter have chosen Planar's Clarity Matrix LCD Video Wall System to help market the luxury condominiums to future buyers.

Digital signage solution talks to shoppers about their wine pairings

This solution consists of HD digital signage, plus a patented, on-demand audio information platform, to describe each of the beer, wine and spirits products available in a retailer's location.

Online retailer opens digital signage-centric concept store in Shanghai

E-commerce fashion retailer Moonbasa recently opened a digital concept store in Shanghai with digital signage systems from DT Research, including video walls, touchscreen order systems and projection signage.

Technology innovation focus of ICX Association's October Symposium

The event, “Inflection Point: The Future Tech of Customer Experience,” aligns with the association’s mission to connect business-to-consumer brands with technology that can elevate the customer experience.

Audi scores engagement with digital signage at MLS All-Star Game

Partnering with Audi, Major League Soccer and MVP Collaborative, MVP Interactive deployed its Mobile GamingWall during the 2015 MLS All-Star week in Denver.

The Home Depot Mexico does DIY with digital signage

The Home Depot Mexico, with 115 stores across the country, is using digital signage to strengthen branding around its "Do More" do-it-yourself campaign that encourages shoppers to take charge of home projects, according to an announcement from Swiss digital signage software provider Navori SA.

NEC taking digital signage to TEA

Commercial LCD display and projector solutions provider NEC Display Solutions of America has joined the Themed Entertainment Association, an international non-profit trade group representing creators, developers, designers and producers of compelling places and experiences.

Hershey Bears score new digital signage scoreboards

Hershey Entertainment & Resorts of Hershey, Pennsylvania, has selected LED sign manufacturer Daktronics of Brookings, South Dakota, to outfit Hershey's Giant Center multipurpose arena with multiple video displays, including a center-hung configuration, according to an announcement from Daktronics.

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Learn how digital signage technology can be used to shape positive customer experiences that enhance customer satisfaction and loyalty.