Technical Support

Technical Support Services
As an Ingram Micro customer, you’re eligible to take advantage of world-class technical support from our team of more than 130 trained and certified professionals. We make it easy for you to prepare end-user solution quotes, reduce business costs and save time and money on complex system buildouts and designs for custom solutions.

Your digital signage calls will be handled by our Digital Signage Help Desk, where digital signage specialists will work with you, your customers and our sales team to develop targeted solutions that address your business needs. Our digital signage specialists are ready to take your call at (800) 445-5066, ext. 76355.
 
Technology Solutions Engineer
Win incremental sales, gain a competitive advantage and become a strategic partner to your customers by extending Ingram Micro’s world-class technical support into the field. Our technology solution engineers (TSEs) accompany you to customer sites to provide pre-sales consultative services and education for digital signage. TSEs are also available to help you train your sales staff and conduct client seminars. To request assistance, call your Ingram Micro sales representative.
  Products and Services
  • Dedicated Support

     
    Ingram Micro’s ProAV/Digital Signage Business Unit is the only full-service IT distributor dedicated to the digital signage market, providing: sales support, financing, leasing, training, and technical support and resources.

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  • Ingram Micro/Digital Signage Certified Experts Program

    Ingram Micro/Digital Signage Certified Experts Program

    Why Should You Learn About Digital Signage? Read more to find out!


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  • Technology solutions engineer

     
    Win incremental sales, gain a competitive advantage and become a strategic partner to your customers by extending Ingram Micro’s world class technical support into the field. Our technology solution engineers (TSEs) accompany you to customer sites to provide pre-sales consultative services and education for digital signage. TSEs are also available to help you train your sales staff and conduct client seminars.

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  • Content Creation Services

     
    What is Content Creation? Custom built content that can include corporate imaging and graphics, store and company promotions, advertising campaigns, etc. Have a sale or a promotion going on? Do you want to inform your in-store consumers of a hot new product, solution or idea? Create content to drive sales and inform your audience.

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  • Vertical Markets

     
    Digital signage is a solution that can increase sales opportunities in a wide variety of vertical markets, including education, hospitality and independent hotels, corporations and lobbies, shopping malls, retail stores (independent and franchise), hospitals and clinics, gyms and spas, restaurants, houses of worship, and retail banks and credit unions.
     

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  • Installation services

     
    As one of our digital signage solution providers, you can access support from the Ingram Micro Services Network (IMSN) for digital-signage installation services. Installation services include comprehensive site surveys, pre-sales consultative expertise, and installation capabilities for all of your digital signage project needs. For more details, ask your Ingram Micro sales representative about installation services through IMSN and USSI, which is a national installer of digital signage solutions.
     

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  • Leasing and Financings

     
    As an Ingram Micro solution provider, you have access to optimal leasing and financing options. Qualified resellers may be eligible for a temporary credit increase, end-user financing or leasing.
     

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