The Ingram Micro Services Network (IMSN) is a premier field service organization that provides high-quality, comprehensive IT support and professional services throughout North America. Whether you need pre-sales services, on-site technology repair and refresh services, multisite deployment and support, project management or a combination of the above, we deliver — all with one contract and one central point of contact. With a single request, you gain access to more than 10,000 certified technicians in more than 800 metropolitan markets, all of whom can be deployed individually or in project teams to achieve the geographic coverage you need. And because IMSN solution providers maintain the highest technical certifications and industry-leading customer satisfaction ratings, you can expect an unparalleled quality of service across North America.
Rely on IMSN to meet the following needs:
Consultative and professional services
Hardware and software support
Installations, moves, adds and changes (IMAC)
IT staff augmentation
Network design, integration and implementation
Pre- and post-sale services
Project management assistance
Security and vulnerability assessments
Solutions scoping and design
Technology refresh services
Wireless communication services
Need Installation Services? IMSN and USSI Can Help
Take advantage of USSI services through the Ingram Micro Services Network (IMSN). USSI has been an industry leader in digital signage installations as well as data, audio and video communication installations since 1985. USSI continues to offer Best In Class service coverage with over 400 offices within the United States with 3 to 9 installers per location. USSI has been ISO 9001 certified since 2003.
Key Digital Signage Service Competencies Include:
Site surveys, installations and management of electrical contractors
Project/program management for large rollouts
Equipment pre-testing, kitting/bundling, logistics <hub and spoke>
Break/fix, warranty and non-warranty services
Technical support and call center
Other installation services include: POS, networking, wireless and much more
USSI’s Services Are Made Available Through IMSN
Taking advantage of USSI is easy because USSI's basic services have been made available through Ingram Micro. Additional assistance of “custom” projects are priced and executed on an ad hoc basis. Ask your Ingram Micro sales representative about this when your organization is next looking for installation services.
Ingram Micro’s ProAV/Digital Signage Business Unit is the only full-service IT distributor dedicated to the digital signage market, providing: sales support, financing, leasing, training, and technical support and resources.
Win incremental sales, gain a competitive advantage and become a strategic partner to your customers by extending Ingram Micro’s world class technical support into the field. Our technology solution engineers (TSEs) accompany you to customer sites to provide pre-sales consultative services and education for digital signage. TSEs are also available to help you train your sales staff and conduct client seminars.
What is Content Creation? Custom built content that can include corporate imaging and graphics, store and company promotions, advertising campaigns, etc. Have a sale or a promotion going on? Do you want to inform your in-store consumers of a hot new product, solution or idea? Create content to drive sales and inform your audience.
Digital signage is a solution that can increase sales opportunities in a wide variety of vertical markets, including education, hospitality and independent hotels, corporations and lobbies, shopping malls, retail stores (independent and franchise), hospitals and clinics, gyms and spas, restaurants, houses of worship, and retail banks and credit unions.
Ingram Micro Tech Support enables solution sales through Ingram Micro. Our technical support team helps Ingram Micro solution providers grow their businesses, keep up on new technologies, and deliver solutions that address their client’s business needs.