The Ingram Micro Services Network (IMSN) is a premier field service organization that provides high-quality, comprehensive IT support and professional services throughout North America. Whether you need pre-sales services, on-site technology repair and refresh services, multisite deployment and support, project management or a combination of the above, we deliver — all with one contract and one central point of contact. With a single request, you gain access to more than 10,000 certified technicians in more than 800 metropolitan markets, all of whom can be deployed individually or in project teams to achieve the geographic coverage you need. And because IMSN solution providers maintain the highest technical certifications and industry-leading customer satisfaction ratings, you can expect an unparalleled quality of service across North America.
Rely on IMSN to meet the following needs:
- 24/7 support
- Consultative and professional services
- Hardware and software support
- Installations, moves, adds and changes (IMAC)
- IT staff augmentation
- Migration services
- Network design, integration and implementation
- Pre- and post-sale services
- Project management assistance
- Security and vulnerability assessments
- Solutions scoping and design
- Technology refresh services
- Wireless communication services
Need Installation Services? IMSN and USSI Can Help
Take advantage of USSI services through the Ingram Micro Services Network (IMSN). USSI has been an industry leader in digital signage installations as well as data, audio and video communication installations since 1985. USSI continues to offer Best In Class service coverage with over 400 offices within the United States with 3 to 9 installers per location. USSI has been ISO 9001 certified since 2003.
Key Digital Signage Service Competencies Include:
Site surveys, installations and management of electrical contractors
Project/program management for large rollouts
Equipment pre-testing, kitting/bundling, logistics <hub and spoke>
Break/fix, warranty and non-warranty services
Technical support and call center
Other installation services include: POS, networking, wireless and much more
USSI’s Services Are Made Available Through IMSN
Taking advantage of USSI is easy because USSI's basic services have been made available through Ingram Micro. Additional assistance of “custom” projects are priced and executed on an ad hoc basis. Ask your Ingram Micro sales representative about this when your organization is next looking for installation services.