Real-time Reporting, Alerts, and Messaging (InView, DeskView, Vista, eView)

InView is a powerful real-time desktop alerting tool with visually compelling scorecards and dashboards to impact "right-now" business behavior.

Features/Benefits:
  • Critical real-time information delivered to the PC desktop
  • Alerting, notification and messaging
  • Agent scorecard views boost morale, productivity, and performance
  • Key performance indicators (KPIs) keep executives informed
  • "Out-of-the-box" data collection packages for easy installation and use

DeskView brings real-time performance metrics directly to your employee's desktops.

Features/Benefits:
  • Useable in any network environment including the Intranet/Internet
  • Real-time data is presented exactly the way you want it for your specific needs
  • Report on real-time critical information you need from most business data sources
  • Choice of "pop-to-top" or "always on top" gives you options to maximize screen real estate
  • Critical real-time data delivery to individual desktops that do not require or are out of viewing range of
  • LED display panels
  • Eliminates a significant amount of network traffic and the time delays

Vista allows you to design business dashboards for monitoring real-time performance.

Features/Benefits:
  • Get critical decision-making information to the right people at the right time
  • Build scorecards & business dashboards
  • Unify information cohesively from all relevant enterprise data sources
  • See drill-down detail on demand
  • Understand the impact of key real-time metrics within the context of your business
  • Monitor remote sites including outsourced operations

eView gives you the ability to trigger automatic messaging updates to any device, based on critical thresholds as they happen real-time.

Features/Benefits:
  • Send to any valid e-mail address worldwide
  • Automatically receive e-mail messages on user-defined events and thresholds
  • Customizable message templates
  • Generate regular recurring reports
  • Notify via email at user defined intervals

For more information on Symon Real-time Reporting visit: www.symon.com/rcec/realtime

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Steven Gurley
Steve Gurley is responsible for all aspects of global marketing and new market development for Symon Communications, where he also has executive oversight of Symon’s Creative Content and Content Subscription businesses.