The Dubai Mall completes upgrade of wayfinding kiosks to iMap 2.0

Oct. 18, 2012

Advanced Interactive Media Solutions recently finished the installation of iMap 2, the latest version of the company's interactive wayfinding and mapping system, in The Dubai Mall.

According to an article on, the installation completes the upgrade from iMap 1, which the company had previously installed in more than 100 kiosks within the mall.

The self-service, touchscreen interactive kiosks provide visitors with a way of searching for a destination within the mall enabling visitors to search for brands and shop names by alphabetical order or by category, the article reported.

The upgraded iMap 2 has an interface that can be configured to show a specific starting location and also allows the user to search for a selected destination while showing an animated path to it. Through the use of the location management system, the server-side module of iMap 2 facilitates the configuration of floors, the creation of a network of user-accessible paths, addition of shops, points of interest, escalators/ elevators and the viewing of detailed way-finding reports, according to the article.

"While the kiosks with iMap 1 itself proved to be quite beneficial to mall visitors and management," said Ahmed El Ridi, CEO of Advanced Interactive Media Solutions, UAE, "we are certain that the upgrade to iMap 2 will set a new benchmark in wayfinding and delivery of technology-enabled services aimed at maximizing the convenience of shoppers."

Read more about wayfinding kiosks.

Topics: Retail , Wayfinding

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