Symon Communications, a provider of visual communications and digital signage solutions, announced today that the company has signed a partnership agreement with iTeam Inc., a nationwide provider of digital signage and IT installation services. Under Symon's oversight, iTeam will provide nationwide digital signage installation and support services to Symon's clients.
"We are very pleased to be working with iTeam to strengthen our nationwide installation services," said Charles Ansley, Symon's president and CEO, in the announcement. "iTeam's innovative installation process, North American reach, and quality control systems will enable Symon to confidently offer its clients large-scale digital signage deployment services in combination with our state-of-the-art content management platform. In addition, iTeam's productized installation services will allow us to simplify the sometimes complicated solution process with well-defined packaged services with predictable fixed costs. The iPlatform system also provides us with tools to monitor service delivery in the hundreds of installations we perform annually."
With its installation process known as "Service-as-a-Product," or SaaP, iTeam provides the packaged outsourcing of digital signage installations. According to the announcement, SaaP transforms complex installations into a simple process and approach, which includes several key ingredients: 1) productized installation services; 2) processes to anticipate and accommodate site-to-site environmental variations; 3) dedicated iTeam service advisors to manage every installation event; 4) a proven nationwide network of high-quality field installers; and 5) control provided by iTeam's iPlatform software.
"We are delighted to partner with Symon Communications, a true pioneer with a long, well-respected history in digital signage. Symon's industry-leading creative design and content management expertise coupled with iTeam's nationwide installation network will result in a complete visual communications offering for Symon's clients, whether they're looking for a solution for one, a dozen or hundreds of locations," said William Kazman, CEO of iTeam.
Read more about digital signage installation.