LED digital signage provider NanoLumens today announced what it is calling "a precedent-setting six-year, zero-failure" warranty program for all NanoLumens displays purchased on or after Sept. 1 of this year. According to Karen Robinson, the company's executive vice president of business development, the new warranty covers everything, down to a single LED.
"NanoLumens displays are designed, engineered, and manufactured to the very highest quality standards," Robinson said in today's announcement. "Our six-year, zero-failure warranty program underscores our belief that NanoLumens displays are second to none in quality."
According to Robinson, other LED display manufacturers can leave customers exposed to a 0.5-percent LED failure rate. "It may seem low at first glance. However, if you own a display that has 1 million LEDs, you will face the reality that 5,000 individual LEDs need to be defective before your warranty covers repairs. At NanoLumens, this is unacceptable. We promise customers zero-failure coverage, an industry first that establishes a new benchmark for other LED manufacturers to try to meet."
The new warranty covers the entire display from corner to corner, including all parts and controller devices, sold by NanoLumens to end-users, resellers and distributors, effective from the date of shipment, the announcement said.
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